For All Your Roofing Questions

Happy To Help


Customers often ask, ‘Why does my roof need repointing?’ or ‘Is ceiling damp a sign of roof damage? If you're such good value, how can you afford a website? The world of roofing can be a minefield, but we hope that our years of experience means we have some of the answers. Should you have a burning question that isn't here, drop us an email.

Frequently Asked Questions

Is the free estimate really free?

Absolutely! Just give us a call or an email with any roofing concerns or needs and if work is needed, we will happily visit your home or business to assess the situation. We have a trusted reputation in Ipswich for our roofing services and our free estimates have always been just that, completely free.

Is there a call out charge for repairs?

We do not charge a call out fee for any repairs. G G Ellis offers a repairs service that is swift, effective and very reasonably priced. We can be contacted at any time and will always endeavour to attend to any emergencies as swiftly as possible, without the worry of hidden charges. We will discuss your requirements with you after assessing the problem and any charges are explained and agreed before work is undertaken. Rest easy that G G Ellis will only do the repairs you require and not waste time or your money on unnecessary work.

We only have a couple of slipped tiles - is it worth calling you?

Before a few slipped tiles becomes a major problem it is best to call us. We can complete even the smallest of roofings jobs which can save you time and money in the long run. No one wants a few tiles to turn in to a big leak!

Is mould on bedroom ceilings always a sign of a damaged roof?

Although ceiling damp is not always linked to your roof, it is the most common cause. Even if the damp is from the surrounding chimney , this damage could be affecting your roof .

Why would I need my chimney repointed, I don't use it?

The chimney, needs to be kept in good order in case it is necessary to open it up again for future use. Crumbling mortar could cause the structure of the chimney to fail, which would result in loose bricks and pots etc which could result in expensive damage or personal injury if these fell from the chimney at any time.

Is a completely new roof better than reusing the slates/tiles that I already have ?

It is usually more economical to reuse the existing slates/tiles, once they have been checked to make sure they are in good condition. Please feel free to discuss this with G G Ellis to make sure this is the right decision for you.

Are you insured?

Yes, absolutely.

How can I be sure you will do a good job?

G G Ellis has been established for over 40 years and has countless repeat customers. Past customers would be happy to show potential clients work carried out by G G Ellis if necessary but you can also check out our testimonials page.

How long have you been established?

GG Ellis Roofing began in Ipswich, Suffolk, in 1978 and so can boast over 40 years experience in the roofing trade. This wealth of knowledge means we use timeless techniques that ensure quality and durability, whilst also understanding any type of roof from new to old. There is no issue we have not seen and no problem we haven't been able to resolve. That's why all our roofs are guaranteed to last.

Will you do the work at a time convenient to me?

G G Ellis Roofing will always discuss your requirements and estimates, repairs and all work is always carried out at a time convenient to you. Over the years we have worked for night workers who sleep during the day, customers wishing to have work done within a specific time frame whilst they are on holiday, or those wishing to have work done at a specific time of the year. We will always do our best to work around you, and the customer always comes first.

Why are you less expensive than some of your competitors?

G G Ellis roofing is a small, efficient operation and does not waste money on gimmicks or unnecessary tricks of the trade. We offer a reasonably priced, affordable service that has never needed to pay to advertise because our reputation goes before us. We have no need for large fleets of expensive lorries and do not outsource or subcontract any of our work, so you are not paying for a middleman that you do not need. We understand that your money is hard earned and strive to offer the best service at the most reasonable price, but just because we may be less expensive does not mean that we are less professional, just that we offer value for money.

If your rates are so reasonable, how are you able to afford a website?

GG Ellis Roofing is truly a family business. This website was designed and given to me by my daughter.